enterprisemail

Reseller should have signed up for enterpriseemailus or enterpriseemailin

How to install SSL certificate for your Email Hosting

You can install an SSL certificate to ensure the emails sent and received from your mail server are encrypted. Follow the steps below to install an SSL certificate for your Business or Email Hosting order. 

Step 1: Log in to your control panel. Learn how.

Step 2:  Navigate to the Order View.

Search the domain name for which you have purchased the Email Hosting order and select the domain to view the order information.

Setting up an Enterprise Email Account on iOS7

Your Enterprise Email Account can be set up on iPhone's or iPad's iOS7 by referring to the below mentioned process:

  1. Go to your iPhone's Settings area.

  2. Tap on the Mail, Contacts, Calendars option.

  3. Choose Add Account.

  4. From the list of mail platforms shown, select Exchange.

  5. Fill in the details as mentioned below, and tap on the Next option on the right-top corner:

    • Email - Enter the complete email address for the Email Account which you wish to set up.

    • Password - Type your Email Account's password.

    • Description - Enter a distinguishing description for identifying it from the rest on your phone.

  6. This will further prompt you to manually fill the configuration details:

    • Email - This should be pre-filled from the previous page.

    • Server - Enter the webmail URL's FQDN here. For example, if your webmail URL is https://webmail.yourdomain.com, specify webmail.yourdomain.com as the Server.

    • Domain - Enter your domain name.

    • Username - This will be the part of your email address before the @ sign. For example, if the email address is user@yourdomain.com, mention user in this field.

    • Password - Type your Email Account's password.

  7. Choose the data to be synchronized - Mail, Contacts, Calendars and/or Reminders. Only the selected options will be synchronized with the Server.

  8. You can now access your Enterprise Email Account from the Mail option on your iPhone.

  9. The iPhone Calendar now displays the events created through the Email Account's webmail. This also supports reverse synchronization, wherein creating an event from your iPhone will publish the information on the webmail's
    Calendar too.

  10. This configuration also synchronizes your contacts from the webmail's Address Book with your iPhone's Contacts.

IMPORTANT: Enterprise Email Package User Guide

OXtender 2 for Microsoft Outlook

The Open-Xchange OXtender 2 for Microsoft Outlook lets users keep their familiar Outlook client when their organization moves to Open-Xchange Server. Real-time synchronization enables fast response times, so teams can work as efficiently as possible.

OXtender for Business Mobility

The OXtender for Business Mobility lets users synchronize emails and PIM data between the Enterprise Email server and their mobile phone.

CalDAV and CardDAV Setup for OX App Suite

The CalDAV and CardDAV Setup lets users access appointments and contacts on the OX App Suite Server with Mac OS X, iOS mobile devices or Mozilla Thunderbird.

Sync OX Account on a Smartphone

With the Mobile Web Interface you can access your data on the Open-Xchange Server with your Smartphone.

Get DNS Records

Description

Gets the DNS records of an Enterprise Email Order.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
order-id Integer Required Order Id of the Enterprise Email Order

HTTP Method

GET

Example Test URL Request

US Server


https://test.httpapi.com/api/enterpriseemail/us/dns-record.json?auth-userid=0&api-key=key&order-id=0

India Server


https://test.httpapi.com/api/enterpriseemail/in/dns-record.json?auth-userid=0&api-key=key&order-id=0

Response

Returns a hash map containing the below details of the DNS records associated with the Enterprise Email Order:

  • Type of DNS Record (type)

  • Name or the Fully Qualified Domain Name associated with the DNS record (host)

  • Data of Type-specific relevance, such as the IP Address for Address Records or Hostname for MX records (value)

  • Class of the DNS Record (class)

Get Reseller Pricing

Description

Use this method to get details of the Sub-Reseller Pricing for the Enterprise Email plans.

Response

Returns a map with the prices of the Enterprise Email plans along with the prices of the other products.

The response structure for the Enterprise Email will be:


"productkey":
{
"email_account_ranges":
{
"plan_specifications":
{
"action":
{
"tenure-in-months":price
}
}
}
}

Example:

US Server


"enterpriseemailus":
{
"email_account_ranges":
{
"1-5":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"6-10":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"11-15":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"16-25":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"26-35":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"36-55":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"56-65":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"66-75":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"76-85":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"86-100":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"101-10000":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
}
}

India Server


"enterpriseemailin":
{
"email_account_ranges":
{
"1-5":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"6-10":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"11-15":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"16-25":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"26-35":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"36-55":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"56-65":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"66-75":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"76-85":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"86-100":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"101-10000":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
}
}

Get Customer Pricing

Description

Use this method to get details of the Customer Pricing for the Enterprise Email plans.

Response

Returns a map with the prices of the Enterprise Email plans along with the prices of the other products.

The response structure for the Enterprise Email will be:


"productkey":
{
"email_account_ranges":
{
"plan_specifications":
{
"action":
{
"tenure-in-months":price
}
}
}
}

Example:

US Server


"enterpriseemailus":
{
"email_account_ranges":
{
"1-5":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"6-10":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"11-15":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"16-25":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"26-35":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"36-55":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"56-65":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"66-75":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"76-85":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"86-100":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"101-10000":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
}
}

India Server


"enterpriseemailin":
{
"email_account_ranges":
{
"1-5":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"6-10":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"11-15":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"16-25":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"26-35":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"36-55":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"56-65":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"66-75":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"76-85":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"86-100":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
"101-10000":
{
"renew":
{
"6":100.0, "3":100.0, "12":100.0, "1":100.0
},
"add":
{
"6":100.0, "3":100.0, "1":100.0, "12":100.0
}
},
}
}

Search orders

Description

Gets a list and details of the Enterprise Email Orders matching the search criteria.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
no-of-records Integer Required Number of Orders to be fetched.
page-no Integer Required Page number for which details are to be fetched.
order-id Array of Integers Optional Order Id(s) of the Enterprise Email Order(s) whose details need to be fetched.
reseller-id Array of Integers Optional Reseller Id(s) whose Orders need to be fetched.
customer-id Array of Integers Optional Customer Id(s) whose Orders need to be fetched.
show-child-orders Boolean Optional Whether Sub-Reseller Orders need to be fetched or not.
status Array of Strings Optional Status of the Order: Active, InActive, Deleted, etc.
domain-name String Optional Name of the Domain of the Enterprise Email Order.
creation-date-start String Optional UNIX TimeStamp for listing of the Enterprise Email Orders whose Creation Date is greater than creation-date-start.
creation-date-end String Optional UNIX TimeStamp for listing of the Enterprise Email Orders whose Creation Date is less than creation-date-end.
expiry-date-start String Optional UNIX TimeStamp for listing of the Enterprise Email Orders whose expiry date is greater than expiry-date-start.
expiry-date-end String Optional UNIX TimeStamp for listing of the Enterprise Email Orders whose expiry date is less than expiry-date-end.
order-by Array of Strings Optional One or more parameters by which you want to sort the Orders. Default is orderid.

Example:

If page-no is 1, no-of-records is 30 and order-by is orderid; it will fetch the first 30 Orders which suit the search criteria sorted by orderid.
If page-no is 2, no-of-records is 30 and order-by is orderid; it will fetch the second batch of 30 Orders sorted by orderid

HTTP Method

GET

Example Test URL Request

US Server


https://test.httpapi.com/api/enterpriseemail/us/search.json?auth-userid=0&api-key=key&no-of-records=1&page-no=1

India Server


https://test.httpapi.com/api/enterpriseemail/in/search.json?auth-userid=0&api-key=key&no-of-records=1&page-no=1

Response

Returns a hash map containing the below details of the Enterprise Email Orders which match the search criteria:

  • Domain Name (entity.description)

  • Order Id (orders.orderid)

  • Customer Id (entity.customerid)

  • Order Addition Timestamp (orders.creationdt)

  • Order Creation Timestamp (orders.creationtime)

  • Expiry Timestamp (orders.endtime)

  • Current Order Status under the System (entity.currentstatus) - value will be InActive, Active, Suspended, Pending Delete Restorable, Deleted or Archived

  • Product Name (entitytype.entitytypename)

  • Product Key (entitytype.entitytypekey)

  • GEO Location (hosting_group_info.location)

Get Order Id

Description

Gets the associated Enterprise Email Order Id from the domain name.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
domain-name String Required The domain name for which the Order Id is to be fetched.

HTTP Method

GET

Example Test URL Request

US Server


https://test.httpapi.com/api/enterpriseemail/us/orderid.json?auth-userid=0&api-key=key&domain-name=domainname.com

India Server


https://test.httpapi.com/api/enterpriseemail/in/orderid.json?auth-userid=0&api-key=key&domain-name=domainname.com

Response

Returns the Order Id (Integer) associated with the specific domain name.

Get Details

Description

Gets the details of an existing Enterprise Order.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
order-id Integer Required The Order Id for which the details to be fetched.

HTTP Method

GET

Example Test URL Request

US Server


https://test.httpapi.com/api/enterpriseemail/us/details.json?auth-userid=0&api-key=key&order-id=0

India Server


https://test.httpapi.com/api/enterpriseemail/in/details.json?auth-userid=0&api-key=key&order-id=0

Response

Returns a hash map containing details of the Enterprise Email Order as below:

  • Order Id (entityid)

  • Order Description (description)

  • Domain Name (domainname)

  • Current Order Status under the System (currentstatus) - value will be InActive, Active, Suspended, Pending Delete Restorable, Deleted or Archived

  • Product Category (productcategory)

  • Product Key (productkey)

  • Order Creation Date (creationtime)

  • Expiry Date (endtime)

  • Whether Order belongs to a Customer directly under the Reseller (isImmediateReseller)

  • Reseller Chain by Reseller Id (parentkey)

  • Customer Id Associated with the Order (customerid)

  • Number of Email Accounts (emailaccounts)

  • Whether Order Suspended due to Expiry (isOrderSuspendedUponExpiry)

  • Whether Order Suspended by Parent Reseller (orderSuspendedByParent)

  • Whether Order Deletion is Allowed (allowdeletion)

Delete

Description

Deletes an existing Enterprise Email Order.

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
order-id Integer Required The Order Id which is to be deleted.

HTTP Method

POST

Example Test URL Request

US Server


https://test.httpapi.com/api/enterpriseemail/us/delete.json?auth-userid=0&api-key=key&order-id=0

India Server


https://test.httpapi.com/api/enterpriseemail/in/delete.json?auth-userid=0&api-key=key&order-id=0

Response

Returns a hash map containing the below details:

  • Domain Name (description)

  • Order Id of the Enterprise Email Order (entityid)

  • Action Id of the Order Unsuspension Action (eaqid)

  • Action Type (actiontype)

  • Description of the Order Deletion Action (actiontypedesc)

  • Order Deletion Action Status (actionstatus)

  • Description of the Order Deletion Action Status (actionstatusdesc)

In case of any errors, a status key with value as ERROR alongwith an error message will be returned.