mf_df_dns

If the reseller is selling Domain Forward, Mail Forward and Managed DNS

No NS A records at Nameservers Failure Message

Once you have setup Domain Forwarding Service for your domain name, you need to modify your Name Servers to the ones specified by . Generally, the Domain Forwarding Service should start working within a span of 24-48 hours post modification of Name Servers.

Additional Information

Name Server modification

Do not be confused when you encounter errors such as No NS A records at nameservers while using some DNS Tools like DNSReport.com. This does not indicate an error and will not affect the Domain Forwarding of your domain name.

Managing the Domain Forwarding Service

The Domain Forwarding Management consists of the following:

Setting the Destination URL for your domain name (Anchor: destinationurl)

This can be achieved by following the steps mentioned below:

  1. Login to your Control Panel, search for the domain name and proceed to the Domain Forwarding Service
    interface. See details

  2. Click the Manage Domain Forwarding link. This will bring up the Domain Forwarding Management interface.

    Note
    • The Domain Forwarding Service gets activated when you set a destination URL for the first time.

    • For Resellers: The Domain Forwarding Management interface will be displayed only if the Order belongs to a Customer immediately under you. Otherwise, the below error message with be displayed:

      Attention

      You are not allowed to perform this action.

  3. Click on the Add New link to add a new Domain Forwarding entry.

  4. Enter the sub-domain prefix, if required, and the destination URL in the text boxes provided. This may be of the form domain.com, www.domain.com, www.domain.com/index/index.html,
    subdomain.domain.com, etc.. You may also choose http or https protocol from the dropdown menu.
  5. Click the Save button.

  6. Click on the Add New link to add more entries and set multiple destination URLs for different sub-domains of the main domain.

    Adding a new entry for a previously added sub-domain will override the older entry and replace it with the newly added destination URL.

    Once added, you cannot modify the sub-domain prefix for an entry. You will need to delete the entry and add a new one.

Additional Options (Anchor: options)

You can click on the Advanced Settings link to manage options like URL Masking, Sub-Domain Forwarding and Path Forwarding.

URL Masking (Anchor: urlmasking)

If you enable URL Masking, then visitors to the domain name will be forwarded to your destination website; however the URL in their browser address bar will remain the same.
Also known as Stealth Redirection or URL Hiding, this will ensure that your visitors see the original domain name and not the destination domain name.

Example:

Your website is hosted at https://destination-domain-name.com and you choose to forward https://your-domain-name.com to this website. If you enable URL Masking, your visitors
will never see https://destination-domain-name.com as a URL in their browser address bar.

URL Masking will also work perfectly with Path Forwarding. In this case, if you type in https://your-domain-name.com/index/index.html in the browser, the URL in the
browser would not change but the page displayed will be of https://destination-domain-name.com/index/index.html.

Additional Information

Path Forwarding

How does URL Masking work? (Anchor: maskingwork)

In case of URL Masking, the Domain Forwarding Server sends the visitor a frames page where the frame source contains the destination URL you have specified. This ensures that the URL in the address
bar of the browser does not change though the visitor sees the destination page.

To Enable / Disable URL Masking: (Anchor: managemasking)

  1. Login to your Control Panel, search for the domain name and proceed to the Domain Forwarding Service
    interface. See details

  2. Click the Manage Domain Forwarding link. This will bring up the Domain Forwarding Management interface.

    Note
    • The Domain Forwarding Service gets activated, when you click the Manage Domain Forwarding link for the first time.

    • For Resellers: The Domain Forwarding Management interface will be displayed only if the Order belongs to a Customer immediately under you. Otherwise, the below error message with be displayed:

      Attention

      You are not allowed to perform this action.

  3. Select either:

    • the On radio button under URL Masking / Stealth Redirection / URL Hiding section for enabling this feature, or

    • the Off radio button for disabling it.

    Having enabled URL Masking, you may want to set a Page Title and META Tags for the frames page which is sent to the visitor. This can be done by simply putting
    in your Meta Tags and <TITLE> Tags in the Header Tags box. Whatever you enter in this multi-line box will be output in between <HEAD> </HEAD> Tags on the
    frames page sent to the visitor. These have to be mentioned in the following format only:

    Meta Tags (Anchor: meta)

    <META NAME="keywords" CONTENT="Your comma-separated keywords are entered here">

    <META NAME="description" CONTENT="Website description of the forwarded domain name can be mentioned here">

    Page Title (Anchor: title)

    <TITLE>Your Webpage Title can be mentioned here</TITLE>

    Note

    Do not mention any text outside the above mentioned Tags or it will disrupt the Domain Forwarding Service for your domain name.

    NOFRAMES Page Content (Anchor: noframes)

    When URL Masking is enabled, the page served to the client is a frames page. Older browsers cannot resolve a frames based page. Moreover, Search Engines have problems trying to spider a
    frames based website. You may want to set an alternative <NOFRAMES> page content, which would be useful for older browsers and Search Engines. You just need to provide your <NOFRAMES>
    page HTML content in the No Frames Page Content box. Whatever you enter in this multi-line box will be displayed in between <NOFRAMES> </NOFRAMES> Tags on the
    frames page sent to the visitor. You may leave box blank, if you do not wish to display <NOFRAMES> page content.

  4. Click the Save button.

Subdomain Forwarding (Anchor: subdomainfwding)

Using the Subdomain Forwarding service, you can forward any visitor from https://subdomain.your-domain-name.com to https://destination-domain-name.com/subdomain. The
Subdomain Forwarding Service can also be used in conjunction with URL Masking Service.

Example:

If Subdomain Forwarding is enabled, then:

To Enable / Disable Subdomain Forwarding: (Anchor: managesfwd)

  1. Login to your Control Panel, search for the domain name and proceed to the Domain Forwarding Service
    interface. See details

  2. Click the Manage Domain Forwarding link. This will bring up the Domain Forwarding Management interface.

    Note
    • The Domain Forwarding Service gets activated, when you click the Manage Domain Forwarding link for the first time.

    • For Resellers: The Domain Forwarding Management interface will be displayed only if the Order belongs to a Customer immediately under you. Otherwise, the below error message with be displayed:

      Attention

      You are not allowed to perform this action.

  3. Select either:

    • the On radio button under Sub Domain Forwarding section for enabling this feature, or

    • the Off radio button for disabling this feature.

  4. Click the Save button.

Path Forwarding (Anchor: pathfwding)

This feature would be highly useful when you already have a full fledged website on a particular domain name and want to not only forward some other domain name to it, but also all the paths
associated with the website. Thus, if you forward https://your-domain-name.com to https://destination-domain-name.com and you enable Path Forwarding for it,
then https://your-domain-name.com/index/index.html would be forwarded to https://destination-domain-name.com/index/index.html and so on.

Path Forwarding will also work perfectly with URL Masking. In this case, if you type in https://your-domain-name.com/index/index.html in the browser, the URL in the browser would not
change but the page displayed will be of https://destination-domain-name.com/index/index.html.

Additional Information

URL Masking

To Enable / Disable Path Forwarding: (Anchor: managepfwd)

  1. Login to your Control Panel, search for the domain name and proceed to the Domain Forwarding Service
    interface. See details

  2. Click the Manage Domain Forwarding link. This will bring up the Domain Forwarding Management interface.

    Note
    • The Domain Forwarding Service gets activated, when you click the Manage Domain Forwarding link for the first time.

    • For Resellers: The Domain Forwarding Management interface will be displayed only if the Order belongs to a Customer immediately under you. Otherwise, the below error message with be displayed:

      Attention

      You are not allowed to perform this action.

  3. Select either:

    • the On radio button under Path Forwarding section for enabling this feature, or

    • the Off radio button for disabling this feature.

  4. Click the Save button.

Locating the Domain Forwarding Service Interface

Domain Forwarding Service is provided free when you purchase any Product/Service through . In order to
view the Domain Forwarding Service interface, you need to search for the Product/Service you have purchased and access its Order Information interface.

To List/Search and Manage the Domain Forwarding Service

  1. Login to your Control Panel:

    For Resellers: See details

    For Customers: See details

  2. Next, click

    For Resellers: Products -> List All Orders.

    For Customers: Manage Orders -> List/Search Orders.

  3. Search for the Order for which you have activated the Domain Forwarding Service.

    Note

    For Resellers: You may search for Orders belonging to your Sub-Resellers by selecting the Include Sub-Reseller's results
    check box.

  4. On the next page, you would see a list of all your Product/Service Orders bought through . Click any domain name to reach its Overview.

  5. Click the Domain Forwarding tab. This will bring up the Domain Forwarding Service interface.

Additional Information

For Resellers: You can also use the Search Bar on the Control Panel home page to bring up the Domain Forwarding Service interface. This Search Bar will also be available on the topmost menu bar, in every page of the Reseller Control Panel.

  1. Provide the domain name in the search field.

  2. Select Order from the drop-down menu.

  3. Click the Search button.

  4. On the next page, click the Domain Forwarding tab.

Using the Domain Forwarding Service

Activating the Domain Forwarding Service

  1. Proceed to the Domain Forwarding Service interface. See details

  2. Click the Manage Domain Forwarding link.

    Note

    The Domain Forwarding Service will be activated when you set a destination URL for the first time.

Note

For Resellers: The Domain Forwarding Service can be activated only if the Order belongs to a Customer immediately under you.

Changing the Name Servers of your domain name to our Name Servers

For the Domain Forwarding Service to work, it is essential that all queries for your domain name should reach our Domain Forwarding Server, which would further redirect it to the destination you have specified. Thus, it is vital that after you have activated the Service for a particular domain name, you need to change the Name Servers for this domain name to our Name Servers.

To know what Name Servers you need to use

  1. Proceed to the Domain Forwarding Service interface. See details

  2. Click the Name Server Details link.

  3. Here, you would find the list of Name Servers you need to set for your domain name.

    Note
    • If the domain name is not registered with , you need to point your domain name to these Name Servers through the domain name management console provided by your domain name registration service provider.

Add a destination URL for your domain name

Instructions for adding a destination URL for your domain name

No NS A records at Nameservers Failure Message

Once you have setup DNS service for your domain name, you need to modify the domain name's Name Servers to the ones specified by . See details

Do not be confused when you encounter errors such as No NS A records at nameservers while using some DNS Tools like DNSReport.com. This does not indicate an error and will not affect the resolution of your domain name or any Resource Record created by you.