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Managing registered email address for scripts

We have enabled a tool that restricts the email IDs which can be used for sending emails through scripts, to prevent spamming. In case you wish to use an email address to send an email using the PHP mail function, please ensure to register it in the cPanel.

How do I register an email ID?

cPanel

Step 1: Login to the cPanel

Step 2: Navigate to the Registered mail IDs page

Click on Registered mail IDs under the Email section.

Step 3: Register the Email ID

Enter the email ID you wish to register and click on Submit.

Plesk 11

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email under the Websites & Domains.

Step 3: Register the Email ID

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

Plesk 12

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email.

Step 3: Register the Email ID

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

How do I remove a registered email ID?

cPanel

Step 1: Login to the cPanel

Step 2: Navigate to the Registered mail IDs page

Click on Registered mail IDs under the Email section.

Step 3: Remove the registered email ID

Click on Remove next to the email ID you wish to remove.

Plesk 11

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email under the Websites & Domains.

Step 3: Remove the registered Email ID
  • Click on View All to list the registered email IDs.


  • Select the email ID you wish to remove and click on Remove.


  • Click on Yes to confirm the action.

Plesk 12

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email.

Step 3: Remove the registered Email ID
  • Click on View All to list the registered email IDs.


  • Select the email ID you wish to remove and click on Remove.


  • Click on Yes to confirm the action.

Note

The changes to the registered email IDs can take up 30 minutes to reflect.

Check Availability - 3rd level .NAME

Description

Checks the availability of the specified 3rd level .NAME domain name(s).

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
domain-name Array of Strings Required Domain name(s) that you need to check the availability for
tlds String Required Pass *.name for 3rd level .NAME domains

HTTP Method

GET

Example Test URL Request


https://domaincheck.httpapi.com/api/domains/thirdlevelname/available.json?auth-userid=0&api-key=key&domain-name=domain.one&domain-name=domain.two&tlds=*.name

Response

Returns a hash map containing domain name availability status for the requested TLDs:

  • Domain Availability Status (status)

    • available - domain name available for registration

    • regthroughus - domain name currently registered through the Registrar whose connection is being used to check the availability of the domain name

    • regthroughothers - domain name currently registered through a Registrar other than the one whose connection is being used to check the availability of the domain name. If you wish to manage such a domain name through your Reseller / Registrar Account, you may pass a Domain Transfer API call. See details

    • unknown - returned, if for some reason, the Registry connections are not available. You should ideally re-check the domain name availability after some time.

Service Tax FAQs

Overview

Service tax is a tax levied on the transaction of certain services specified by the Government of India.


How does this affect me?

If Service Tax is applicable to you, the invoices generated will be updated to include Service Tax (14%), Swachh Bharat Cess (0.5%) and Krishi Kalyan Cess (0.5%).


How do I add my Service Tax ID?

You can provide your Service Tax ID at the time of signing up for a Customer account.


If you did not add it at the time of signing up, you can provide it from your Control Panel by clicking the icon at the top right corner of the page and then clicking on Manage Profile. You can then enter your Service Tax ID in the provided field.

How do I change the Primary domain of my hosting plan?

Note

This feature is only available for Linux and Windows Shared Hosting Plans. (Single Domain, Multi Domain and Reseller Hosting).

Before you start

Before changing the primary domain of your account, there are some important steps to follow to safeguard your account and ensure a smooth transition.

  • We recommend that you take a backup of the website content and databases and download them.
  • CMS installations (like Wordpress/Joomla) can break when you change your primary domain. Make sure you have a proper backup of the content and database.
  • If you have added the new domain name as an Alias or Addon or Parked domain, you need to delete it before using this domain name. Ensure you take a backup of any content before deleting it.

Change the domain name in the Control Panel

Step 1: Log in to your Control Panel. Learn how.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.


Step 3: Change the domain name.

  • Click on Change Domain.


  • Enter the new Domain name and click on Save.


  • Click on OK to close the notification.


  • You can check the status of the request by viewing the action history. Learn how.
Note
  • Changing the primary domain of a Hosting plan will also affect the following:
    • Primary domain of the main cPanel account
    • Sub-domains
    • CMS configuration
    • Email Accounts and Email forwarders
    • WHMCS setup
    • SSL installation on the primary domain name
  • In case you wish to setup WHMCS again, the license will have to be reissued. Contact our support team at to get the WHMCS license reissued.
  • The primary username of the hosting plan will not be changed.
  • For a standalone Hosting package (i,e you do not have the domain registered with us) , if the current domain has any free services enabled in the system (DNS or Domain forwarding), you will encounter the below error message.

    Error Message

    Unable to modify domain as free services are enabled. Contact support to disable these services.

    In case you still wish to modify the primary domain, contact our support team at to disable these free services.

  • If the new domain name that you want to assign to the package, already has a similar hosting package in the system, you will not be able to assign this domain primary domain.

    Example: If there is an existing Single Domain Linux Hosting package for mydomain.com, you cannot change the primary Domain name of another Single Domain Linux Hosting package to mydomain.com.

  • The primary domain name of the hosting package cannot be modified if the new domain does not exist in your account.
    You will need to use a domain that you have registered in your account.
  • The primary domain name of the hosting package cannot be modified, if the new domain is already hosted on the same server under a different hosting package.

.GDN Unavailability Notice: December 6, 2016

The .GDN Registry has announced the following downtime:

Maintenance Details

Date: Tuesday, 6th December 2016

Time: 02:00 AM - 04:00 AM (0200 - 0400 hrs) GMT/UTC

Duration: 2 hours

During the above maintenance window, you would not be able to
Register, Renew, Transfer, Manage .GDN domain names with .

This outage shall have no impact on the resolution/working of your
already registered domain names
. Please feel free to get in touch with our Support Team at , in case of any queries/doubts.

Neustar TLDs Unavailability Notice: December 4, 2016

The Neustar Registry has announced the following downtime:

Maintenance Details

Date: Sunday, 4th December 2016

Time: 06:00 AM - 12:00 PM (0600 - 1200 hrs) GMT/UTC

Duration: 6 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage Neustar
domain names with .

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to
get in touch with our Support Team at , in case of any queries/doubts.

Verisign Unavailability Notice: December 1, 2016

The Verisign Registry has announced the following downtime:

Maintenance Details

Date: Thursday, 1st December 2016

Time: 11:00 PM - 01:00 AM (2300 - 0100 hrs) GMT/UTC

Duration: 2 hours

During the above maintenance window, you would not be able to
Register, Renew, Transfer, Manage Verisign domain names with .

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team at , in case of any queries/doubts.