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Domain Deletion Report

In order to curb the practice of domain tasting, where a domain name registrant uses the five day grace period (the Add Grace Period or AGP) following the registration of a domain name to test its marketability, ICANN included in its Operating Plan and Budget for the fiscal year 2008-2009 a section intended to deal with the problem of domain tasting across all gTLDs.

Accordingly, effective 1st July 2008, domain names deleted during AGP would attract the applicable ICANN transaction fee, if domain deletions for a registrar exceed 10% of its net gTLD registrations in a month (total registrations less domain names deleted during AGP), or fifty domain names, whichever is greater. See details

Let's understand the impact of the above ICANN policy through a few scenarios:

  • Example I:

    Total domain Registrations under Registrar A (under all gTLDs the Registrar is accredited for) during a particular month: 2000

    Domain Deletions under this Registrar (under all gTLDs the Registrar is accredited for) during this month: 200

    Net Registrations under this Registrar (under all gTLDs the Registrar is accredited for) during this month: 1800

    Deletion limit allowed for this Registrar: 180 (higher value among '10% of 1800' and '50')

    Deletions exceeding the above limit: 200 - 180 = 20

    These 20 deletions would attract the applicable per domain ICANN transaction fee.

  • Example II:

    Total domain Registrations under Registrar B (under all gTLDs the Registrar is accredited for) during a particular month: 500

    Domain Deletions under this Registrar (under all gTLDs the Registrar is accredited for) during this month: 40

    Net Registrations under this Registrar (under all gTLDs the Registrar is accredited for) during this month: 460

    Deletion limit allowed for this Registrar: 50 (higher value among '10% of 460' and '50')

    Deletions exceeding the above limit: Nil

    There would be no extra fees charged to this Registrar.

Another measure introduced by ICANN aims at restraining the gTLD Registries from issuing refunds for domain names registered and deleted during AGP, exceeding the threshold mentioned above. The Add Grace Period (AGP) Limits Policy announced by ICANN on 17 December, 2008 states that during any given month, a gTLD Registry Operator shall not offer any refund to an ICANN-accredited Registrar for any domain names deleted during the AGP that exceed (i) 10% of that Registrar's net new registrations (calculated as the total number of net adds of one-year through ten-year registrations as defined in the monthly reporting requirement of Operator Agreements) in that month, or (ii) fifty (50) domain names, whichever is greater, unless an exemption has been granted by an Operator. See details

Some Registries have deployed the policy while others have planned the deployment in the future:

Registry

Deployment Schedule

Verisign GRS (.COM, .NET and .NAME) See details

31 Mar, 2009

Neulevel (.BIZ) See details

1 Jun, 2008

Afilias (.INFO) See details

1 Apr, 2009

Public Interest Registry (.ORG) See details

1 Apr, 2009

mobile Top Level Domain Ltd (.MOBI) See details

1 May, 2009

DotAsia Organization (.ASIA) See details

1 May, 2009

Telnic Ltd (.TEL) See details

24 Mar, 2009

INRegistry (.IN) See details

1 Sep, 2008

Neustar (.US) See details

15 Apr, 2012

The following examples should be able to clarify this Policy:

  • Example I:

    Total domain Registrations for a particular gTLD, say .COM, under Registrar A during a particular month: 500

    .COM domain Deletions under this Registrar during this month: 60

    Net .COM Registrations under this Registrar during this month: 440

    Deletion limit allowed for this Registrar: 50 (higher value among '10% of 440' and '50')

    Deletions exceeding the above limit: 60 - 50 = 10

    No credit would be receivable to this Registrar from the Registry for these 10 deletions.

  • Example I:

    Total domain Registrations for a particular gTLD, say .COM, under Registrar B during a particular month: 500

    .COM domain Deletions under this Registrar during this month: 40

    Net .COM Registrations under this Registrar during this month: 460

    Deletion limit allowed for this Registrar: 50 (higher value among '10% of 460' and '50')

    Deletions exceeding the above limit: Nil

    This Registrar would receive full credit for all .COM deletions during this month.

In order to ensure that the number of deletions do not exceed these limitations, you are required to closely monitor:

  • total deletions under all gTLDs accredited for (as per the ICANN policy), and

  • deletion of domain names under all gTLDs and specific ccTLDs (for which the Policy has been implemented), that your Registrar company is accredited for (as per the individual Registry policy).

The Registrar Admin Control Panel now allows you to generate a report to assist you in this regard.

Generating the Domain Deletion Report

  1. Login into your Registrar Control Panel. See details

  2. In the Mneu, point to Tools -> Reports and then click Domain Deletion Report.

  3. Select the TLD from Select Product and then click the Generate report >> button.

This report lists the Total Registrations, Total Deletions, Net Registrations (Total Registrations less Total Deletions during the month) and the Deletion Percentage for the selected TLD during the current month.

Note
  • This report lists the total deletions across the current month and not necessarily within the Add Grace Period.

  • This report would include data only till the report generation date.

Add Grace Period (AGP) Deletion Policy deployed by

In order to assist Registrars in controlling the AGP deletions under their Registrar Account, has restricted AGP deletions across the system. Deletions beyond 8% of net gTLD registrations in a month (total registrations less domain names deleted during AGP) will not be allowed.

Note
  • The restriction applies only to Customers / Sub-Resellers under a Registrar and not to the Registrar itself. A Registrar can delete any number of domain names from within its Registrar Control Panel.

  • You may contact your Account Manager, in case you do not wish to have this limit applied to your Registrar Account.

Viewing the entire Reseller chain for a domain name

From your Registrar Admin Control Panel, you can trace the entire hierarchy of Resellers / Sub-resellers through whom a particular domain name was registered.

Viewing the entire Reseller chain for a domain name

  1. Login into your Registrar Control Panel. See details

  2. Search for the domain name in question, by pointing to Products -> Domain Registration in the Menu and then clicking Search.

  3. In the search results, click on the domain name. This will take you to the Order Details view.

  4. Click the Reseller Chain link. This will display the Order Ownership Tree which bears the entire chain of Resellers and Sub-resellers associated with the Order, culminating with the Customer account that holds the domain name, in the following fashion:

    (You)

      

    Your Reseller (Reseller)

      
        

    His Sub-Reseller (Reseller)

      

    End Customer (Customer)

     

Bulk Stuffing Tool

The Bulk Stuffing Tool in your Registrar Control Panel, allows you to add domain names to the OrderBox database, such that they are manageable by your Customers from their individual Control Panels.

Note

Ideally you should not stuff domain names that have Expired and have simply been Auto-Renewed by the Registry i.e., you have not received money from the Registrant to renew these domain names. This is because the Bulk Stuffing tool will set the same (Auto-Renewed) Expiry Date within OrderBox as displayed at the Registry and this will cause some confusion in your Customer's mind as the domain names will appear to have been Renewed within his/her Control Panel. If you decide to stuff an Expired domain name, do ensure that the Registrant is willing to pay for its Renewal.

Additional Information
  • Process before stuffing an Expired domain name to recover Renewal fees prior to Stuffing:

    1. Create a Customer Control Panel for the Registrant (if one does not exist already). See details

    2. Note the Customer ID and Customer Email Address of this Customer.

    3. Raise a Debit Note for the Customer. See details

    4. Once the Debit Note is paid, proceed with the Bulk Stuffing process.

  • Process in case you by mistake stuffed in an Expired Domain Name but have not yet charged the Registrant for its Renewal:

    1. Note the previous Expiration Date for this domain name and add 45 days to the same to determine the end of the Auto-Renewal Grace Period.

    2. Raise a Debit Note for the Customer. See details

    3. If you do not receive payment from your Customer be the end of this timeframe (previous Expiry Date + 45 days), Delete the domain name. This will ensure that the Auto-Renewal fee charged by the Registry is refunded and the domain name will be marked Deleted (or will enter Redemption Grace Period if the Registry supports it). See details

Bulk Stuffing Domain Names

  1. Login into your Registrar Control Panel. See details

  2. In the Menu, point to Tools and click Bulk Domain Stuffing.

  3. For stuffing .com/.net domain names, a different procedure needs to be followed. So, while stuffing multiple domain names, .com/.net domain names have to be stuffed separately. Select the appropriate radio button in the domain stuffing type.

    • Stuffing .com/.net domain names

      1. Upload a .txt file with all details of domain names to be stuffed, in the following format:

        "Domain Name", "Email Address", "Company Name", "Registrant First Name", "Registrant Last Name", "Address", "City",
        "State", "Country", "Postal Code", "Telephone Number", "Fax Number", "Name Server 1", "Name Server 2", "Name Server 3",
        "Name Server 4", "Name Server 5","Name Server 6"

        (Details of each domain name should be entered on a separate line. Non-compulsory details such as additional Name Server values can be simply passed blank, as """").

      2. Select the Registration Type depending upon the circumstance:

        • Domain migrated from Registrar's database - if you are in the process of moving your domain names from your old system to ours

        • Domain registered through SnapNames - if you have partnered with SnapNames and some domain names did not get automatically stuffed under your account

        • Domain registered through Pool - if you have partnered with Pool and some domain names did not get automatically stuffed under your account

      3. Now select the stuffing type by selecting the appropriate radio button.

        • If you wish to stuff the domain names under an existing Customer account, mention the Customer Username as the Email address in the file. New Contacts will be created under the specified Customer account, using the Registrant information specified in the file, and associated with the corresponding domain names.

        • If you wish to stuff the domain names under a new Customer account, provide the Reseller ID under which you wish to create the Customer account. For your direct Customers, provide your own Reseller ID.

          This will create a new Customer account for groups of domain names belonging to the same Registrant, using the Registrant information specified in the file. The Customer account will be created under the specified Reseller ID. Domain names will then be stuffed under the Customer account. New Contacts will be created under the Customer account, using the Registrant information specified in the file, and associated with the corresponding domain names.

      4. Click the Submit button.

    • Stuffing domain names other than .com/.net

      1. Upload a .txt file with a list of all domain names to be stuffed. Each domain name should be entered on a new line.

      2. Select the Registration Type depending upon the circumstance:

        • Domain migrated from Registrar's database - if you are in the process of moving your domain names from your old system to ours

        • Domain registered through SnapNames - if you have partnered with SnapNames and some domain names did not get automatically stuffed under your account

        • Domain registered through Pool - if you have partnered with Pool and some domain names did not get automatically stuffed under your account

      3. Now select the stuffing type by selecting the appropriate radio button.

        • If you wish to stuff the domain names under an existing Customer account, provide the Customer ID for this account.

        • If you wish to stuff the domain names under a new Customer account, provide the Reseller ID under which you wish to create the Customer account. For your direct Customers, provide your own Reseller ID.

          In this case, the Customer account created will have the same profile details as the Registrant Contact for the domain names.

      4. Click the Submit button.

  4. OrderBox will now display a report of:

    • all correctly and incorrectly formatted domain names in the uploaded file, so that you may correct these, and

    • the Customer account, under whom you wish to stuff these domain names (if you are stuffing under an existing Customer).

  5. Click the Proceed button to submit the domain names to the Bulk Stuffing queue.

    You will receive an e-mail from us, confirming that these domain names have been added successfully to the queue. After these domain names have been stuffed, you will receive another mail with details of all successful stuffing along with any failures.

Registrar Control Panel Tools

The OrderBox offers a feature-rich experience to all its users, in order to manage their domain names and all related services in an efficient manner.

Apart from all the common offerings, your Registrar Control Panel also provides certain additional features, to effectively administer domain names registered through your Registrar. These features are not accessible through any Reseller/Customer Control Panel.

Find here a guide to these features.