mdh

Reseller should be signed up for one of the Geo Products under MDH Windows or MDH Linux

Enabling SSL or a Dedicated IP Address

Note
  • You may enable SSL for only that domain name, for which you have purchased your Single Domain Hosting Order.

  • You may enable SSL for only one domain name - either the primary domain name or one of the Addon domains for your Multi Domain Hosting Order.

  • You may enable SSL for every domain name hosted through your Reseller Hosting Order. Multiple dedicated IP addresses may be purchased through your Reseller Hosting Order.

  • One dedicated IP Address is provided alongwith your VPS Order. Additional dedicated IP addresses may be purchased through your VPS Order, if required.

To Purchase a Dedicated IP Address

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the
    Order Information view. See details

  2. Click the Dedicated IPs link.

  3. Click the Add Dedicated IP button.

  4. On the next page, you would be displayed the cost of enabling SSL or purchasing a Dedicated IP Address. Click the Buy Now button.

  5. Continue to pay for the generated Invoice.

To Associate an IP Address With a Domain Name

Once a Dedicated IP Address has been purchased, you need to associate it with a specific domain name.

To Delete a Dedicated IP Address (Anchor: deleteip)

If required, you may delete a Dedicated IP Address as explained below.

Note

Before deleting a Dedicated IP Address, you need to have the Account/website associated with it mapped to another IP Address.

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the
    Order Information view. See details

  2. Click the Dedicated IPs link.

  3. Click the Delete link, next to the IP Address you wish to delete.

  4. Confirm the deletion by clicking the Delete Dedicated IP button.

Directory and File Structure - Windows

Directory/Folder Structure

From amongst the several directories found within your Plesk account, only the following are important:

Directory Contents
\httpdocs

Contains all files that are part of the website. Any file and folder inside this directory is visible over the Internet unless you password
protect it.

\error_docs

When visitors come to your site and request pages that the web server cannot find, the web server generates and displays a standard HTML page with an error message. The standard error
messages may inform of problems but they do not usually say how to resolve them. You may want to create your own error pages and upload them in this
directory.

File Structure

's Plesk hosting servers will check for the existence of one of the below files and based on the order specified below, display it's
content as the home page, when anyone tries to list the content of any folder/directory:

  1. index.html

  2. index.htm

  3. index.cfm

  4. index.shtml

  5. index.shtm

  6. index.stm

  7. index.php

  8. index.php3

  9. index.asp

  10. index.aspx

  11. default.htm

  12. default.asp

  13. default.aspx

Examples

If you were to upload a file index.html within the httpdocs folder of your website somedomain.com, then when someone tries to reach either
somedomain.com or www.somedomain.com, then he/she would be automatically displayed the contents of the index.html file. This happens since our server treats the index.html as the
home page or default page for this directory.

Similarly, if you were to upload an index.html file within the /httpdocs/plants folder, then when someone types somedomain.com/plants or www.somedomain.com/plants, then he/she
would be automatically displayed the contents of the index.html file within the plants folder.

Now, if you were to upload two or more files from amongst the list given above, then the one mentioned higher in the order would be considered as the home page. So in the event that there exists an index.php
and default.htm file within the same folder, then the index.php file will get considered as the home page.

Directory and File Structure - Linux

Directory/Folder Structure

From amongst the several directories found within your cPanel account, only the following are important:

Directory Contents
/public_html contains all files that are part of the website. Any file and folder inside this directory is visible over the Internet unless you password protect
it. See details
/www is simply a link to the public_html directory.

File Structure

's cPanel hosting servers will check for the existence of one of the below files and based on the order specified below,
display it's content as the Home Page, when anyone tries to list the content of any folder/directory:

  1. index.html

  2. index.htm

  3. index.php

  4. index.php3

  5. index.php4

  6. index.shtml

  7. default.html

  8. default.htm

  9. default.php

  10. home.html

  11. home.htm

  12. home.php

  13. index.pl

  14. home.pl

  15. default.pl

Examples

  • If you were to upload a file index.html within the public_html folder of your website somedomain.com, then when someone tries to reach either somedomain.com or
    www.somedomain.com, then they would be automatically displayed the content of the index.html file. This happens since our server treats the index.html as the home page or default page for this directory.

  • Similarly, if you were to upload an index.html file within the /public_html/plants folder, then when someone types somedomain.com/plants or www.somedomain.com/plants,
    then they would be automatically displayed the content of the index.html file within the plants folder.

  • Now, if you were to upload two or more files from amongst the list given above, then the one mentioned higher in the order would be considered as the home page. So in the event that there
    exists an index.php and default.html file within the same folder, then the index.php file will get considered as the home page.

Locating the Name Servers or DNS Records to Use

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the
    Order Information view. See details

  2. Click the Name Server Details link.

  3. Here, you would find the list of Name Servers you need to set for your domain
    name. See details

    Alternatively, if you wish to retain the Name Servers of your domain name instead of using 's Name Servers, you would
    need to add the DNS Records listed on this page, on your existing Name Servers.

Upgrading / Downgrading an Order

After purchasing an Order under a specific Plan should your requirements change, you may choose to switch to another Plan.

Note
  • If while switching to another Plan, you choose a Plan of a lower pricing, then the credit available to you, needs to be immediately utilized towards
    extending the duration of the new Plan.

  • If your Order has Expired, you will not be able to switch Plans, until you have Renewed your existing Order.

  • The upgrade / downgrade functionality is not available for Orders under the following products:

    • Enterprise Email

    • Enterprise Email Lite

    • Dedicated Server

    • Managed Server

  • A SiteLock Order can only be switched (upgraded) to a Plan of higher Pricing.


  • A Weebly Order cannot be downgraded to the Free Plan.

Impact of Switching Plans

Switching from an existing Email Hosting Plan

When you select another Email Hosting Plan or a Website Builder Plan, your existing Email Hosting Order will not get affected under any circumstance:

New Plan Category Impact
Another Email Hosting Plan No change to existing Order
Website Builder Plan No change to existing Order

Switching from an existing Website Builder Plan

When you select another Website Builder Plan or an Email Hosting Plan, your existing Website Builder Order may get affected, depending upon the Plan you chose to switch to:

New Plan Category Impact
Email Hosting Plan Website Builder would be Deleted
Another Website Builder Plan No change to existing Order

To Switch to Another Plan

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the
    Order Information view. See details

  2. Click the See Plans & Pricing button.

  3. Click the Switch Plan button under the Plan you wish to switch to and proceed.

    Note

    If the cost of the new Plan is lower than your existing Plan, you would be displayed the arrears. To utilize this credit, you need to select a longer duration of this new Plan, before switching Plans.

    Resellers: The option to extend the duration of the new Plan would be available only if you have added Pricing Slabs of higher duration.

  4. Proceed to pay for the Invoice generated, in case you are switching to a Plan of higher Pricing.